Navigating Social Media and Advertising Challenges

Haydn Richards was a featured panelist at the 25th Annual American Association of Residential Mortgage Regulators (AARMR) Conference held in Seattle August 5-7, 2014.

The panel discussed social media and advertising requirements imposed upon mortgage lenders and mortgage servicers. Richards addressed the Federal Financial Institutions Examination Council’s (FFIEC) Social Media Risk Management Guidance, and provided practical guidance regarding the manner in which companies can seek to comply with applicable consumer protection laws while navigating the variety of challenges associated with the use of social media.