Navigating ADA Compliance Issues in an Online World

The landscape remains murky as to whether Title III of the Americans with Disabilities Act (ADA) applies to websites. As the payments world functions more and more online, these issues are likely to only become more prominent. With differing authority from courts across the U.S. and less than clear guidance from the Department of Justice, companies must navigate these thorny issues to best mitigate risk and serve their customers.