Legal Innovation & Technology: Was COVID-19 A Speed Bump, A Roadblock, Or An Accelerant?

Jon Patterson presented at the Consero Legal Operations Virtual Roundtable on June 18, 2020.

In the midst of the pandemic, what are your biggest worries and concerns specifically as it relates to the progress of your company’s legal innovation efforts? Did the pandemic stop you from moving forward? Or did it provide some unique opportunities to showcase legal operations / legal innovation efforts? Is there a particular legal technology product you are currently utilizing (or would like to utilize) that you believe can have a fundamental impact on a company’s future business operations post COVID-19? What one area of your legal operations function was most impacted by the pandemic? How did you respond? How are you helping employees within your company cope with this “new normal” with respect to the increasing role of technology within legal?