Limited Content Messages: CFPB Debt Collection Rule Working Session 2 Webinar Recording
Debt collectors and servicers have long struggled to craft voicemails that satisfy the FDCPA’s disclosure requirements without providing too much information to a third party. The CFPB, in an effort to create a safe harbor voicemail, introduced limited content messages. While limited content messages can help debt collectors and servicers avoid litigation, they are technical and must be used correctly. Whether you are a third-party debt collector, a mortgage servicer who is only considered a debt collector for certain loans, or a first party creditor interested in establishing best practices based off of the CFPB’s guidance, join us to learn more about limited content messages.