Lesley DeRamus helps financial institutions navigate and manage compliance with federal and state consumer protection regulations. Lesley has over 25 years of experience working with financial services clients such as federal and state banks, mortgage servicers, title companies and finance companies on regulatory issues. She frequently helps clients with questions regarding the Truth in Lending Act (TILA), the Real Estate Settlement Procedures Act (RESPA) and other CFPB requirements in home mortgage transactions. With regard to TILA, Lesley has worked for years on issues involving open- and closed- end credit products, including new TRID disclosure requirements and loan originator compensation restrictions. She also has extensive experience with RESPA issues facing financial institutions including kickback restrictions, marketing service agreements, escrow accounting and responses to consumer notices and requests. She regularly advises clients on the application of such laws in connection with the development or update of policies and procedures, mock regulatory examination reviews, product development and implementation, regulatory examinations, complaint responses, advertising, and error correction. In connection with the implementation of new products and services, she regularly counsels clients on regulatory requirements involved in vendor contract review, systems and operations, regulatory disclosures and other requirements, advertising review, policies and procedures and any other issues related to such implementation. She works with clients on questions related to a variety of products and services such as deposit and loan products; electronic banking; calling and text messaging regarding accounts; credit and debit cards; and many others.
Lesley also advises clients in connection with a variety of other laws such as the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Equal Credit Opportunity Act (ECOA), Fair Lending and Servicing, Telephone Consumer Protection Act (TCPA), Unfair, Deceptive or Abusive Acts or Practices (UDAAP), Electronic Funds Transfer Act (EFTA), Truth in Savings Act (TISA), and privacy laws. In addition, she has significant experience with regulatory complaints and disputes and defense of enforcement actions.