Bradley attorney Bruce Ely was quoted in Bloomberg Tax on state tax departments' decisions to offer virtual options for taxpayers after the pandemic. States generally adapted quickly to offer virtual ways to conduct business when offices closed last year amid the coronavirus pandemic. With the new virtual options making tax compliance and administration more efficient and continuing to protect taxpayer confidentiality, they're likely to remain in place even after the pandemic subsides.
States have surpassed the IRS to some extent in adjustments to virtual tax administration, Ely said. For example, the IRS didn't offer virtual hearings with appeals officers until recently, while most states, including Alabama, have been offering them for months.
The original article, "Virtual State Tax Administration Poised to Stick After Pandemic," appeared in Bloomberg Tax on January 4, 2021.