The State of Servicing

MBA Compliance and Risk Management Conference

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Monday, September 28, 2026
2:00 PM-3:00 PM EST

Grand Hyatt Washington D.C.

Mortgage servicers are facing a wave of regulatory change that is reshaping how they provide loss mitigation for borrowers in distress. This panel brings together industry experts to unpack the latest developments affecting servicing compliance, with a focus on CFPB’s efforts to modernize Regulation X; FHA’s loss mitigation policies; and VA’s new policies delineating its loss mitigation waterfall and new partial claims program. Attendees leave with a clearer picture of the compliance landscape and practical steps to prepare their servicing operations for what's ahead.

Additional Speakers:

Krista Cooley, Partner, Mayer Brown LLP
Kaitlin Hildner, AVP, RPSIE Policy, Mortgage Bankers Association
Laura Johnson, SVP, Chief Servicing Regulatory Counsel, Freedom Mortgage Corporation
Revathi Jose, Vice President & Assistant General Counsel, Chase Home Lending

For more information, view the event details.

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