Online Lender’s Alliance (OLA) Compliance University

Knowing Your Customer in Cyberspace

Competing for customers means making onboarding as quick and effortless as possible. But some bad actors abuse the system by using fake identities to get loans, meaning swift conversion must be balanced with advanced protections. Know Your Customer (KYC) and Customer Identification Programs (CIP) are crucial elements for online lenders to validate a customer’s identity. This panel will cover everything a compliance officer needs to know about KYC /CIP, and how to balance efficient customer conversion with effective risk management.

Other Speakers:

Panelist: Mary Gardener, Partner, Venable