How are you leveraging virtual assistants, chatbots, and other technological advancements to enhance efficiency?

• Evaluating institutional investor perspectives on maintaining servicing operations internally versus outsourcing
• Understanding the differences in delinquency rates and strategies for loss prevention
• What is your home equity education process?
• Understanding compliance challenges and potential liabilities arising from litigation
• What is the impact of first lien trends on second lien performance
• Ensuring proper tax monitoring and property insurance management
• Clarifying the roles of master, primary, and backup servicers, including contingency plans for payment defaults and HEI underwriter issues
• Reviewing the status of CFPB regulations, loss mitigation proposals, and other significant rule changes
• What litigation, or court cases may affect the industry?

Other Speakers: 

Allen Price, BSI Financial Services
David Vida, LoanCare

For more information, view the agenda.